SAP Basis Incident Management

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Incident Management
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PROJECT HISTORIES: THE SAP basis OF TOMORROW An entry in the Forum Infrastructure and Operations within the DSAGNet drew attention to the problem of the SAP basis as described above. This led to a lively discussion, which attracted a lot of interest from the members of the DSAM. Building on the interest and need for action of the member companies, a project was initiated by the DSAG as well as by the SAP, which should deal with the future of the SAP basis. Several companies were invited to participate and their willingness to participate actively was questioned in a DSAG survey. The first project meeting took place within the framework of the DSAG Annual Congress in Bremen in 2015. As a result, regular events took place at the SAP office in Freiberg am Neckar and St Leon-Rot, with the participation of up to 15 companies. In the project "the SAP basis of Tomorrow", current questions of the companies as well as the question of the SAP basis of the future were discussed and worked out with regard to the IT landscape, processes and organisational structure. A master's thesis was initiated to document and prepare the results as well as to examine the topic in scientific terms in parallel with the project. This was made at the University of Applied Sciences Würzburg-Schweinfurt as part of the Master's programme in Information Systems with Prof. Dr. Karl Liebschnitel and submitted for evaluation at the end of March 2016.

Especially in larger companies, which also have multiple locations in different countries, it is often necessary to grant different employees the same permissions for different levels of organisation, such as accounting circles. In order to make maintenance and maintenance of the system easy in such a situation, it is useful to set the inheritance principle for SAP permissions. How does SAP Permissions Inheritance work? An inheritance is always about a master object passing certain properties to a derived (sub) object. Therefore, these properties do not need to be maintained several times. Also, changes to the master object are passed directly to the derived objects. This allows easier maintenance and drastically minimises the error rate. In the case of SAP Permission Inheritance, the required permissions are bundled in a Upper or Master role. Only the organisational levels have to be maintained in the roles derived from them. The permissions are automatically pulled from the master role. Create Inheritance for SAP Permissions The following shows how to create and use inheritances for SAP permissions. This requires only two steps: Creating a master role and defining derived roles. Step 1: Create a master role Inheritance always requires a parent role, because all properties are inherited from it. If this role, in which all shared permissions are bundled, is missing, the first step is to create this master role. To do this, open the PFCG transaction and enter the desired name of the master role in the Name field. It is possible to identify master and derived roles by using naming conventions. The "Single Role" button will then be used to create the desired role. In the following example I create the master role "findepartment_r".
Configuration & operation of the SAP Solution Manager
Inheritance Hierarchy with Master Roles and Associated Roles If you have created multiple derived roles, a simple overview of all "related" roles can be convenient. To do this, call any derived role, or the master role, and then click the "Inheritance Hierarchy" button. You will now get a detailed overview of which roles are assigned to which master role.

Understanding the structure and functioning of the system is particularly important for IT administration. It is not for nothing that "SAP Basis Administrator" is a career field in its own right. Instead of data and application development, the focus here is on providing the software environment on which the company's tools are created. SAP Basis is therefore comparable to the server and platform infrastructure and its administration in companies - as distinct from application and web development.

"Shortcut for SAP Systems" makes many tasks in the area of the SAP basis much easier.

SAP Basis refers to the administration of SAP system that includes activities like installation and configuration, load balancing, and performance of SAP applications running on Java stack and SAP ABAP. This includes the maintenance of different services related to database, operating system, application and web servers in SAP system landscape and stopping and starting the system. Here you can find some useful information about SAP Basis: www.sap-corner.de.

For this, the "RECCLIENT" parameter in your transport management system (Transakation STMS) must be set to "ALL" at all system levels.

Widely used products in this segment are UC4 and Arvato Streamworks.
SAP Corner
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