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Consistency of technical architecture with SAP security products and solutions
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SAP Roll Out in France
All key SAP cloud solutions
SAP Solutions
HOW CAN YOUR COMPANY BENEFIT FROM US?
OUR OFFER
Continuous deployment approach monitored with DevOps
Feature Planning and Success Tests
SAP SUPPORT FROM USER VIEW
Proactive Success Critical Support
Who is affected?
Software Service for SAP (SAP BASIS)
Access to Customer Success Experts
SAP AMS benefits
The VAR Support Model
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Technical application support
scope of solution
Features
SAP Notes or Notes
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Our support offer for you
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COMMERCIAL & NEGOTIATION SUPPORT
Outsourcing
Knowledge of how to integrate your current landscape with SAP Business Technology Platform
3rd Level Support
SAP Help Portal
SAP CERTIFICATIONS
Is that a bug or a feature?
Monitoring 24/7
Identify areas for improvement and train the workforce for new technologies
Basis for effective management and operation of your SAP solution and the maximum benefits
Keep systems at peak performance
Flexible and individual support models
Create a Security and Compliance Roadmap
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Did we arouse your interest in support on demand?
Service Manager with SAP Know-How
Rapid assistance in case of shortages
Support Services
Manage, monitor and optimise your SAP solutions and business processes
SAP IT SUPPORT SIGNIFICANTLY RELIEVABLE BY AI
SAP's new, simplified service and support portfolio is specifically designed for the cloud
Together for success
Get an extended experience: Achieving goals through targeted guidance, enhanced support and a personalised success plan, maximising the value from your investment thanks to the help of experts
Technical application support
Broad portfolio of references
Innovation and added value
SAP Message Processing
Our service makes the difference
SAP Consulting
SAP ENTERPRISE SUPPORT
Relief for teachers
SAP SUPPORT FROM USER VIEW
What we do for you
Take a closer look at our Success Experience offers
All SAP solution landscape and deployment scenarios
2nd Level Support
Prevent problems before they occur
SAP Base Services
OUR OFFER
Analysis Solutions and Data Management
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Validation of technical design of on-premise, cloud and hybrid environments
Customised Training Programmes
Tuning for high performance and scalability
Whether after a successful joint project or as a new customer, we support you!
The concept of SAP MaxAttention
SAP AMS
Newsletter
Contact points for tracking metrics to support users and process-specific introductory metrics
SAP Notes or Notes
Proactive monitoring and notification
SAP Essential Business Services
Which support level suits you?
SAP for Me
Focus on core competencies and innovation
End-User Support
Enterprise Architecture and Roadmap Design
Which comprehensive service we offer you
Predictable results
Who is affected?
Defining value maps and gaining a clear understanding of value ratios
Get to know Cloud Success Services
Minimise modifications and customisation
Integrated Introduction Activities:
SAP Support Portal
Rapid stabilisation of high performance solutions
SAP Business Journeys
SAP Roll Out in France
Support
Second-Level Support and Third-Level Support
Development of a detailed technical infrastructure and data migration design concept
SAP Business Application Support
corporate architect
Architecture design of high-performance and diverse IT landscapes
Evaluation of the strategy, improvement of data integration, quality and governance and draft solutions
Exciting projects for the IT department
Current systems - anytime
Hosting Support Services
Long experience
SAP HCM and SAP SuccessFactors
Proven secure connections and data for highly regulated industries
ALL FROM ONE HAND
Strengthen your team's skills
scope of solution
Preconfigured setup and ready-to-use business processes
Technical Quality Manager
Proactive Success Critical Support
SAP ENTERPRISE SUPPORT
Support
Manage and control your SAP environment with ease and accountability
Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects
A coordinating, unified management team for all SAP services
Implementation Services
SAP IT SUPPORT SIGNIFICANTLY RELIEVABLE BY AI
Continuous deployment approach monitored with DevOps
Best practices
Increase end-user satisfaction
What is the added value of Enterprise Support?
Consistency of technical architecture with SAP security products and solutions
Minimise modifications and customisation
Enterprise Architecture and Roadmap Design
HPC Software Maintenance for SAP - More than SAP Support
Tuning for high performance and scalability
How does SAP support for hybrid platforms work in the digital age and in real time?
Functional design and architecture analysis and functional gap assessment
New SAP support programme paves way to the cloud
Long experience
Customise your experience to your needs: More innovation thanks to experts with practical experience, overcoming strategic challenges for the company transformation, intensive support tailored to your individual requirements
You are our priority!
Development of a detailed technical infrastructure and data migration design concept
Personalised success plan to achieve the results that enable growth
SAP Essential Business Services
Relief for teachers
SAP's new, simplified service and support portfolio is specifically designed for the cloud
Our support offer for you
SAP Support Portal
Basis for effective management and operation of your SAP solution and the maximum benefits
What we do for you
SAP Application Management Services (SAP AMS)
Support Services
SAP Help Portal
Together for success
Evaluation of the strategy, improvement of data integration, quality and governance and draft solutions
Take a closer look at our Success Experience offers
Functional Application Support
Next Generation Support for the Intelligent Enterprise
High SLA Levels
1st Level Support
Emergency contact details
SAP Message Processing
architectural planning
Accelerate creation of the implementation plan for your transformation project
PCoE (Partner Centre of Expertise) Certified
Managing and measuring innovation in an innovation strategy
SAP AMS benefits
Keep systems at peak performance
Combination of On Premise and Private Cloud as a goal
SAP Support - with expertise at your side
All SAP solution landscape and deployment scenarios
Guaranteed service levels for your operational security
Rapid assistance in case of shortages
First Level Support
Get an extended experience: Achieving goals through targeted guidance, enhanced support and a personalised success plan, maximising the value from your investment thanks to the help of experts
New: SAP Transformation Hub
End-User Support
Predictable results
Prevent problems before they occur
Online Meeting
Learn more about our three-level support process
SAP SUPPORT
Get to know Cloud Success Services
All key SAP cloud solutions
Standard Support targets in-house solutions
Our service makes the difference
Proven secure connections and data for highly regulated industries
Save time with personalised support
SAP LICENSING ADVISORY SERVICES - ADVANCED
Lead preparation based on best practices for business processes, architecture, and strategies
Experts on Demand
Relieve your employees
Development of value added and value assessment
WHAT DO WE DO
SAP Application Management Services
New SAP Support Connection Overview
Salt Solutions relieved at SAP AMS
Analysis Solutions and Data Management
CONCLUSION
Where do you see SAP support in 2025?
SAP Licence Support Centre
Comprehensive portfolio
Increase your performance and productivity
2nd Level Support
SAP ENTERPRISE SUPPORT
Comprehensive Hybrid Operation
Broad portfolio of references
WE TAKE CARE OF YOUR IT REQUESTS
Get an extended experience
Second-Level Support and Third-Level Support
Support Services
Prioritise critical areas and roadmap for next steps
OUR OFFER
Where do you see SAP support in 2025?
Maintenance
SAP Message Processing
Strengthen your team's skills
Standard Support targets in-house solutions
Service and Support Offerings
Quick Support
SAP AMS benefits
Co-design
Development of a detailed technical infrastructure and data migration design concept
Our service makes the difference
Implementation Support
Cyber security and compliance
Save time with personalised support
Predictable results
SAP Application Management Services
SAP MaxAttention
Landscape strategy and architecture
Set a Target Architecture that Fits SAP's Solution Vision
Reduce downtime and provide stability
SAP AMS
CONCLUSION
Knowledge transfer all the way
Is that a bug or a feature?
The concept of SAP MaxAttention
SAP Business Journeys
SAP Base Services
Support
SAP SUPPORT FROM IT SUPPORTER VIEW
ALL FROM ONE HAND
Relieve your employees
Current systems - anytime
Application lifecycle management
How does SAP support for hybrid platforms work in the digital age and in real time?
SAP Support Portal
COMMERCIAL & NEGOTIATION SUPPORT
Why we are your competent partner
What does this mean in detail?
Service and Support Partners
Professional customer service for your SAP applications
Interested in our services?
SAP HCM and SAP SuccessFactors
Technical application support
Take a closer look at our Success Experience offers
SAP Roll Out in France
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