Evaluation of the strategy, improvement of data integration, quality and governance and draft solutions
SAP Standard Support or Enterprise Support?!
Indirect Usage Depth Analysis - Result: We provide you with the necessary overview to prepare you for an audit. Quantitative assessment of commercial risk for in-scope applications are included here.
Achieving your business goals is our priority. Our flexible on-site and remote support provides you with competent development, methodology, centralised planning and resources for the areas where you need them most, using best-practice ITIL processes.
Current systems - anytime
Through the SAP ONE Support Launchpad, customers can find the status of support connectivity in the My Landscape application. The Status of Support Connectivity app displays the data collection status for the customer's on-premise landscape.
With Next-Generation Support, we already offer intelligent support services that customers can choose according to their preferences. We give our customers the choice of how to get answers to their technical questions. It is important to us that our customers have an all-round good experience in interacting with SAP Support - from start to finish.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
We can therefore offer you solutions that make your daily life easier, rather than creating additional costs.
To answer questions from SAP users not only orally but also in the form of screen recordings, key users and support staff can quickly "film" and publish the processes in question.