Contact points for tracking metrics to support users and process-specific introductory metrics
Emergency contact details
SOA People is at your disposal to support you instantly and remotely to meet your business needs. Cost-effective business continuity is essential, and we can be completely flexible in the way you work with us. Our overall goal is to reduce the running costs and efficiency of your SAP landscape.
Every two years, UNIORG undergoes sophisticated audits: The certification concerns support personnel, support processes and infrastructure. This ensures that you are supported by qualified consultants and benefit from comprehensive SAP support and service.
Implementation Support
Knowledge transfer is an important part of our support to keep costs as low as possible. We rely on a combination of pragmatic training and "learning on the job" to build and document our knowledge of the required information transfer.
SAP emphasises that SAP ONE support is not a separate support offering and therefore does not mean additional costs for users. SAP ONE support is provided via SAP Enterprise Support. SAP ONE Support complements SAP Enterprise Support and SAP already provides a comparable level of support for its two SAP subsidiaries, SuccessFactors and Ariba.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
Users can continue to purchase basic support services for SAP solutions and maintain system operations and availability.
We also provide advice and support throughout the negotiation process.