SAP for Me
What can customers do today?
As a supporter, we cover all enquiries about application management and operation of your solution. Your request will be analysed in the first level and, if necessary, forwarded to the second or third level. In this case, our system engineers and application engineers take over and take care of the issue in a dedicated manner.
SAP Transformation Hub is a team of highly qualified experts and corporate architects. With its outstanding expertise, it supports SAP MaxAttention customers in their architectural planning.
Detailed Release Guide
Users who want to use SAP solutions in the cloud and SAP's HANA Cloud in addition to on-premise solutions will now receive a new offer from Walldorf. This should also reduce the complexity of support for users at the same cost.
To ensure the communication of the ABAP systems also for the future, the SAP has provided the note 2738426. This includes a guide for configuring the new communication channels. Timely implementation is strongly recommended to avoid later inconvenience. All customers with SAP Solution Manager 7.1 are also strongly advised to make the transition to SAP Solution Manager 7.2 SPS08 at an early stage. Do you need support or do you not have sufficient spare capacity? Call us or write to us and we will find a solution together.
"Shortcut for SAP Systems" makes it easier and faster to complete many SAP support tasks.
In the future, some questions will not even be asked, because the customer in the application already gets the necessary support and hints through his digital assistant to avoid possible problems.
The defined goal was to find support with Application Management, Services and Support (AMS), so that the IT core team of Schmersal can focus on the project work.