PCoE (Partner Centre of Expertise) Certified
What can customers do today?
Companies want to grow. But growth and development also bring challenges - for example, for the IT department, which has to keep on stemming important special projects in addition to day-to-day business.
Through our many years of experience we offer you a round-service in the field of hardware and software. We work across software in a team of experts for different areas.
SAP Roll Out in France
Today, many companies still know that SAP users primarily only know the SAP interface they work with on a daily basis. If there is a problem that SAP users cannot solve themselves, they must report it and hope for quick help.
Our Application Management Centre is located at ORBIS headquarters in Saarbrücken: We have made this decision deliberately. At ORBIS headquarters in Saarbrücken, our ORBIS Service Agents have the opportunity to interact with the consultants and developers of the implementation projects without detours and thus directly access know-how on customer-specific settings and programmes. Further branches of our AMS Centre are located in the USA (Washington) and China (Shanghai), so we can offer our SAP customers comprehensive service.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
The plan went up: Salt Solutions provided Schmersal with an employee who, together with the IT team on site in Wuppertal, took over part of the tasks of AMS and support for SAP.
It is an award for companies that offer their customers the highest level of Application Management Support (AMS).