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Our Application Management Centre is located at ORBIS headquarters in Saarbrücken: We have made this decision deliberately. At ORBIS headquarters in Saarbrücken, our ORBIS Service Agents have the opportunity to interact with the consultants and developers of the implementation projects without detours and thus directly access know-how on customer-specific settings and programmes. Further branches of our AMS Centre are located in the USA (Washington) and China (Shanghai), so we can offer our SAP customers comprehensive service.
Salt also supports Schmersal in Wuppertal with new processes and projects and, together with Schmersal, focuses on implementation close to the SAP standard. In addition to the high efficiency of standard processes and better maintainability, this is highly recommended and useful for upcoming SAP upgrades. The Salt consultants examine the relevant processes, explore the available options and evaluate the advantages and disadvantages of a conversion. For the challenges ahead, Schmersal continues to firmly plan with Salt Solutions’ IT and logistics expertise, particularly in the EWM area.
Outsourced SAP Support frees up IT resources
The SAP Standard Support offer for On-Premise solutions will continue to exist. Users can continue to purchase basic support services for SAP solutions and maintain system operations and availability. SAP Enterprise Support continues to be the SAP-recommended support level for customers moving to SAP Cloud powered by SAP HANA, which guarantees SAP innovation and reliability in hybrid scenarios.
The Schmersal Group, the international market and competence leader in machine safety, benefits from the progressive automation, because this increases the demand for safety technology. Machines and equipment are becoming more complex, robots are increasingly collaborating directly with their human counterparts, and the world is becoming more aware that functional safety and occupational safety are essential factors for business success. Schmersal offers the world's largest range of safety switchgear and systems for machines, systems and lift technology. Founded in 1945 in Wuppertal, Schmersal currently employs about 1,850 people in over 20 countries.
A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.
With this integrated and transparent process, we are the optimal partner to help you continuously optimise your processes and continuously improve your managed services KPIs!
Announce by 5 June at SAPPHIRE NOW in Orlando, Florida.