Prevent problems before they occur
SAP SUPPORT AND MAINTENANCE
SAP Support is available in the SAP Portal. Search for SAP hints here. You have access to SAP Knowledge Base articles, the content of the SAP community and much more.
The first stage of cooperation is always to determine the needs of your company and SAP users. Knowing which processes are critical to your business is the key to ensuring business continuity.
Proactive monitoring and notification
If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.
We provide a proactive approach to problem solving because we are more likely to help you avoid problems than to fix them. For this reason we carry out regular health checks of your system. We proactively monitor and optimise your IT performance. In close collaboration with your internal IT staff, our support experts can identify potential IT issues and help solve them before they become business issues.
"Shortcut for SAP Systems" makes many SAP support tasks much easier.
After a rollout, users often want more advanced functions that go beyond the standard runs.
The need for support lies in the volatility of our age, based on the high speed of digitalisation.