Long experience
SAP ActiveAttention
Scope of SAP Support Services: The following services are included with SAP Support. These can of course be expanded and customised as needed.
In order to support your existing teams, our central European technical service team is responsible for remote monitoring and technical interventions and 24/7 operation. This service has already been honoured several times for its customer satisfaction, and our 25-strong team is always on standby to be there for you when needed. Technical support includes: Technical Incident Handling - urgent support if SAP's stability or performance is impaired / Technical services on-demand / System check-up on demand.
Why we are your competent partner
We provide information on SAP product innovations, SAP support and enhancement packages, and new software releases. But also the latest updates on the SAP solutions used. This keeps you up to date with technology.
SAP AMS or SAP Support? What are the differences? Are there any at all? What support does my company need? We want to clarify, because the differences and added values of these SAP services often cause confusion among SAP users. Even if you do detailed Google searches - SAP partners and SAP itself do not entirely agree on how the SAP Application Management Services and SAP Support differ.
"Shortcut for SAP Systems" makes it easier and faster to complete many SAP support tasks.
You can decide for yourself what kind of company you want from us.
We have a dedicated and certified SAP CoE (Centre of Expertise) that supports SAP customers throughout Asia.