Support Services
corporate architect
Mainly the internal IT staff take over the maintenance, which could instead also push the further development of their own digital processes and applications. A resource conflict is inevitable. Especially if your company is also taking the first steps towards digital transformation and wants to switch from the SAP ECC ERP system to SAP S/4HANA in the near future.
An investment in SAP MaxAttention helps you achieve your digital transformation through faster innovation cycles, smooth implementation, lower operating costs and higher business benefits. Discover the benefits.
SAP Preferred Success
Whether you are implementing a new solution, migrating an existing solution to the cloud, or transforming your business, we can help you achieve the desired results. SAP offers a selection of success experience offers to help you get where you are on your way.
SAP Support Portal allows any SAP customer to search for and download SAP OSS notes for questions and problems. 80% of these SAP hints contain coding corrections to solve the technical problem. Most SAP hints contain the description of the complication from a business perspective as well as the technical solution. The Transaction SNOTE implementation tool for coding corrections helps the customer implement SAP hints. A variety of SAP hints are available in German and English. Automatic translations are available from English to Chinese, French, Italian, Japanese, Russian, Korean, Spanish and other languages.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
For 18 different reports in the SAP module for project control, Word documents in a volume of about 100 pages are generated automatically by the ondemand tool.
It goes without saying that we offer our customers highly professional support services and SAP support in accordance with ITIL standard.