Why we are your competent partner
Innovation and added value
Make the most of your entire SAP software. Our extensive support offerings include long-term support plans, on-site support and remote support.
Effective support for SAP users is an ongoing challenge for any IT department. Support for SAP, including the response to trouble tickets, the analysis of system errors, and the help in resolving unexpected results from the SAP system, places a heavy burden on IT and can cause resources to be diverted from other critical projects.
Identify areas for improvement and train the workforce for new technologies
Companies in any industry, where SAP solutions have been installed for more than 2 years, can face the low level of customer satisfaction: Problems are solved slowly, user relationships, configurations are not strictly required, no understanding of how VAT is formed in the chain of business processes. We offer SAP system support according to ITIL, which is orientated to the customer's business requirements and reduces the number of critical malfunctions. This approach makes the interrelationship between users, supported elements and incidents more user-friendly and clear.
Our customers have access to a modern ticketing system. The platform allows you to view the notifications and work done on your system. In this way, we ensure the transparency of our activities.
"Shortcut for SAP Systems" makes it easier and faster to complete many SAP support tasks.
To realise your smart business, we have developed fully integrated SAP solutions to automate, network and visualise processes in "real time" - step by step or at a stroke.
Therefore, our goal is to make you aware of these costs and reduce risks to a minimum.