Reduce downtime and provide stability
Definition and benefits SAP Support
Our customers can rely on us at any time of day or night. Rapid feedback and timely handling of support requests are the focus. Compliance with the SLAs is not only a promise, but a lived practice. As a Service Manager, I am committed to this every day.
We diagnose and resolve incidents, explain the causes of the problem. We analyse, evaluate and implement changes in business processes. We do SAP software update and develop additional applications (ABAP). We advise system users.
Keep systems at peak performance
A team of 40 highly qualified SAP consultants is available for this purpose, who have successfully served more than 250 companies over the last 15 years. Last year alone we recorded over 10 successful SAP roll-outs.
Business processes throughout the company are constantly changing. This also affects the complexity of ERP systems and IT architectures. Seamlessly integrated processes are therefore becoming increasingly important and have great potential for digital transformation. The powerful team of FIS Customer Expert Services supports your company with these challenges and finds suitable solutions for your SAP system together with you.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
Here's an example we had about one or two years ago.
You have access to SAP Knowledge Base articles, the content of the SAP community and much more.