SAP Message Processing
Our support offer for you
Moreover, artificial intelligence has the potential to further reduce the response time for technical questions. We are already working on scenarios to use machine learning algorithms in support. The starting point for all our innovations is always the needs and feedback of our customers. We also involve customers in the development and pilot phases.
Effective support for SAP users is an ongoing challenge for any IT department. Support for SAP, including the response to trouble tickets, the analysis of system errors, and the help in resolving unexpected results from the SAP system, places a heavy burden on IT and can cause resources to be diverted from other critical projects.
New: SAP Transformation Hub
You can inform us of your requirements via the questionnaire behind the following button. We will let you know which investment you can expect.
Consumption Analysis - Result: You have full transparency about your IT environment, which gives you a stronger negotiating position. Licences can be reassigned to ensure the best possible licence usage.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
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You can integrate the described automatisms as an app into existing systems.