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The quick look at the SAP Support connection
Running an IT infrastructure is complex. This makes it all the more important that you have a partner at your side who will help you with experience, know-how and the appropriate solutions.
In complex projects, the maintainer of a particular order is a SDE - Service Delivery Executive. Its mission is to process customer enquiries, to create a team of specialists responsible for your company's system, and to report regularly on the status of your tickets.
SAP Base Services
By the way: The following button allows you to request an individual estimate with just two or three clicks. With Hosting Solutions, your system landscape is not only at all times maximum secured and up to date. At the same time, we believe that the protection, maintenance and maintenance of your systems should be predictable and therefore predictable.
We successfully completed the 200,000 chat this year the week before last. We talk to our customers in over 5,000 chats a week. We expect this to increase as many of our customers have not yet discovered the real-time support channels for themselves. In addition, awards are a good way for customers to get a neutral rating. We are proud that ASP, the Association of Support Professionals, has awarded us the Top 10 Support Web Site Award.
The "Shortcut for SAP Systems" tool is an excellent tool for handling many tasks in SAP Support more easily and quickly.
Our Singapore data centre currently supports over 50 customers for both SAP Business One and SAP S/4.
It is precisely with these solutions that our real-time channels are often used.