Support or substitution of your employees
SAP Remote Support
Different customers have different support requirements and concepts. We support them on-site as an extension of their internal team as well as through remote connections. Be it on an ad hoc basis (e.g. release upgrade, DB upgrade, optimization of Solution Manager) or on a permanent basis (e.g. monitoring of operations in SLR, fast reactions in defined exceptional cases, planned maintenance), we have the right team, the appropriate procedures (ITIL) and the modern tools to implement your requirements.
SAP offers a huge toolbox of different technologies to support business processes. The usefulness of their use is essentially determined by the task and its technical requirements. We have gained a lot of valuable experience in the following technologies, which we would like to make available to you.
SAP Authorization Concept
This course is intended for people who plan, design, and install the SAP HANA database. It will also be of interest to those responsible for configuring the various components for importing data and customer reporting.
The implementation of a cross-sectional function will promote and safeguard the operation of the SAP systems that form the backbone of the company. By coordinating the SAP basis with other IT departments, the optimisation is always done in the overall context of the company or the IT organisation. Eliminating the separation of SAP and non-SAP topics in areas where it is considered useful will lead to expert groups and synergy effects through centralisation.
The "Shortcut for SAP Systems" tool is ideal for doing many tasks in the SAP basis more easily and quickly.
The website www.sap-corner.de offers many useful information about SAP basis.
For more information, see Note 70752.
For example, we use a tool that runs through the verification of over 250 rules.